Terms and Conditions - Croydon Man with Van

1. Definitions

• Service Provider: Refers to Croydon Man with Van and its authorized employees.
• Client: Any individual or entity that utilizes our moving and transportation services.
• Services: Includes transportation, moving, packing, and related services provided by Croydon Man with Van.

2. Services Provided

Croydon Man with Van offers a range of moving and transportation services to cater to your needs. Our services include:

• Residential Moving
• Commercial Moving
• Packing and Unpacking
• Transportation of Goods and Equipment
• Storage Solutions

2.1 Residential Moving

We specialize in residential moves, ensuring your belongings are safely transported to your new home. Our team is trained to handle all types of household items with care.

2.2 Commercial Moving

Our commercial moving services are designed to minimize downtime for your business. We coordinate efficiently to move office equipment, furniture, and other essential items.

3. Booking and Payment

3.1 Booking Process

To book our services, clients can contact us via phone or email. A member of our team will provide a detailed quote based on the scope of the move.

3.2 Payment Terms

Payments are due upon the completion of services rendered. We accept various payment methods, including cash, credit/debit cards, and bank transfers.

4. Cancellation Policy

If you need to cancel your booking, please notify us at least 48 hours in advance. Cancellations made within 24-48 hours may incur a cancellation fee of up to 50% of the total service cost. Cancellations made less than 24 hours before the scheduled service may be subject to the full service fee.

5. Liability

Croydon Man with Van is committed to handling your belongings with care. However, we are not liable for any indirect, incidental, or consequential damages that may occur during the moving process. Clients are encouraged to maintain their own insurance for valuable or fragile items.

6. Customer Responsibilities

• Ensure all items are properly packed and ready for transport.
• Provide accurate information regarding the volume and nature of items to be moved.
• Secure any loose or hazardous materials before the service date.

7. Insurance

While we take every precaution to protect your belongings, clients are advised to secure their own insurance coverage for high-value items. Croydon Man with Van offers basic liability coverage, but it may not cover all potential losses.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Croydon.

9. Amendments

Croydon Man with Van reserves the right to modify or amend these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the new terms.

10. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

11. Entire Agreement

These Terms and Conditions constitute the entire agreement between the client and Croydon Man with Van regarding the use of our services and supersede all prior agreements and understandings.

11.1 Waiver

The failure of Croydon Man with Van to enforce any right or provision of these terms will not be considered a waiver of those rights.

12. Force Majeure

Croydon Man with Van shall not be liable for any failure to perform its obligations where such failure is as a result of acts beyond its reasonable control, including but not limited to natural disasters, war, or other unforeseen events.

13. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Please refer to our separate Privacy Policy document for detailed information on how we collect, use, and safeguard your data.

14. Feedback and Complaints

Your feedback is invaluable to us. If you have any complaints or suggestions regarding our services, please contact us promptly. We strive to resolve all issues in a fair and timely manner.

15. Acceptance of Terms

By engaging the services of Croydon Man with Van, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.